What should residents and visitors do in an emergency?
The 112 line takes reports of violence against women on every Canary Island, around the clock, every day of the year. That applies to residents and visitors alike, whether at home, in a hotel or on the street.
Third parties should also call 112 if in doubt, says Ana Padrón Brito, who has been director of the Instituto Canario de Igualdad since July 2026. Anyone who hears screams next door or sees a woman being threatened does not need to be sure what is happening.
The 016 number is the national information and advice line, open around the clock in 52 languages. According to Spain’s Ministry of Equality, it does not appear on the phone bill; the police can be reached on 091 (Policía Nacional, the national police) and 062 (Guardia Civil, the paramilitary police force).
The ICI has attached no new rules, deadlines or prices to the figures, or at least none has been published. For visitors in the south, nothing changes in how the service works; the figures mainly show how often the number is dialled.
How many alerts came in from January to October?
The service counted 17,372 alerts between January and October 2026, according to the ICI, 11% more than in the same period of 2025. The ICI did not give the previous year’s figure in its statement.
Of these, 10,239 were emergencies, or 59%. In those cases the ICI says there was immediate danger, and police, ambulance crews or the islands’ emergency devices had to respond.
The average of 57 calls a day covers the first ten months. In August, the Canarian government says, 1,955 alerts in the month meant 63 a day.
What did October look like?
October 2026 brought 1,886 alerts, 1,107 of them (59%) emergencies. The DEMA devices, the emergency devices for abused women, were triggered 201 times in the same month.
According to the ICI, 41 women and their 18 children found refuge in emergency accommodation. They had no other way of getting away from the perpetrator.
In October, 41% of calls came from the women affected and 22% from chance callers. Institutions reported 19% of cases and family members 5%.
Just under 5% of alerts involved sexual assault, and the service called in the round-the-clock crisis centres 41 times. Physical violence without sexual assault made up 38%, and non-physical violence 42%.
How have the figures developed since 2025?
The service logged 17,166 alerts from January to 30 November 2025, 8% more than a year earlier. In 2026 that mark was passed after only ten months.
In the first half of 2026, calls rose by 13% to 9,693, from 8,568 a year earlier, the ICI says. By the end of September the increase stood at 12%, and 59% of cases needed police or health services.
Candelaria Delgado, the Canarian social affairs minister (consejera de Bienestar Social), told a parliamentary committee that more calls do not necessarily mean more violence. They also reflect greater public awareness.
ICI director Ana Padrón calls violence against women “a structural problem that does not stop”. She wants more early detection in healthcare, schools and workplaces.
Are there figures for Tenerife?
The ICI has not published a breakdown of 112 alerts by island, Tenerife included. Media reports say Gran Canaria and Tenerife, the two main islands, take the most calls.
Court complaints are a different measure. According to the observatory of the CGPJ (Spain’s judicial council), the second quarter of 2026 saw 1,392 complaints in Tenerife and 1,601 in Gran Canaria; the Canaries as a whole had 2,995, against 2,841 a year earlier (up 5.4%).
Relative to the number of women, the Canaries recorded 23.7 victims per 10,000 women in the second quarter of 2026. That is the fourth-highest rate in Spain, behind the Balearic Islands at 29.4; the Spanish average was 20.
What is still open, and what does the government plan?
The Canarian government wants to allow protective measures even without a formal complaint and to coordinate better with the state security forces and the VioGén system, the national tracking system for gender violence cases. Delgado gave no dates for this up to the end of September.
Health and education protocols are under review. If a child tells their teacher about shouting at home, that should in future trigger a report to 112 and the Fiscalía (public prosecutor’s office).
According to Delgado, the team of women-focused specialists at 112 grew from 9 to 17 people. Five new crisis centres for victims of sexual violence opened in 2025; they are free and run under agreements between the ICI and the Cabildos (island governments).
The International Day for the Elimination of Violence against Women falls on 25 November. Whether new figures or announcements will follow has not been confirmed.